FAQ

Answers to common questions about Christmas Pool layaway and our above-ground pool packages.

How much do I put down?

10% of the package price down, plus a $49 processing fee, by card, locks your pool and your price. You read and sign the layaway agreement BEFORE any money is taken.

How do I start?

Pick a pool package and choose Christmas Layaway at checkout.

When do I get my pool?

Your pool ships only after the balance is paid in full. Once your layaway is paid off by April 15, 2027, your pool is delivered for spring, so you can swim by summer.

How do I pay the balance?

Make monthly payments by emailed invoice, and pay the balance in full by April 15, 2027. Your price is locked in when you start.

What sizes are available?

We offer St. Luna hybrid above-ground pool packages with 52-inch walls in round sizes of 12, 15, 18, 21, 24, 27, and 30 ft, and oval sizes of 12 x 20, 12 x 24, 16 x 24, 16 x 28, 16 x 32, 18 x 34, and 21 x 41 ft. Each is a complete above-ground pool package with pool, liner, pump and filter, ladder, and skimmer.

What if I change my mind?

Changes are handled per the layaway agreement. Please review the agreement before you sign, and contact us with any questions about its terms. For cancellation, refund and default specifics, your agreement spells out the cancellation, refund and default terms in full.

Is delivery really free?

Yes. Delivery is FREE — delivery is included in the package price. Every delivery address is verified when you order.

What if my address can’t be delivered to?

If an address turns out to be undeliverable, the customer gets a full refund — every penny, no fees.

What’s in the gift box?

Every layaway includes a FREE miniature pool and a gift card showing your package, gift-wrapped in a box to put under the tree.

Is my price locked?

Yes. Your 10% down payment plus the $49 fee locks your pool and your price while you pay it off by April 15, 2027.